The first thing to change
I created this meme for my Facebook wall, but wanted to share it with all my readers. You can visit my page at www.facebook.com/MarianneSpeaks. “Stop thinking about change as something that happens to you. Success comes when you can see change as something that happens because of you.”
Zig Ziglar’s Art
I’m in an airport this morning, and I just received the news that Zig Ziglar’s has passed away. If you have never encountered the works of this great man, I want to encourage you to get one of his CDs and have a listen. He was best known, I suppose, as a sales motivational speaker, but he had a much …
Ten-Fold Customer Service
I call it Ten-Fold Customer ServiceTM because I believe that investing in appropriate and well-designed Customer Service training will result in a tenfold ROI. I believe that anytime you do something good in this world, it will come back to you tenfold. That concept has been accepted and espoused throughout history and it’s still true today. So when you train and …
Words to live by…
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What if …
What if you could focus your marketing efforts on just those individuals that you KNEW could use your products and services? What if your advertising dollars could reach just those people who you KNEW would be buying what you’re selling? What if you could weed out the people who already have a happy working relationship with your competitor? What if …
Ten-Fold Marketing Available Now!
Over the past two years, I’ve interviewed dozens of successful business leaders from all over the country, asking them about their secrets to success. I learned a lot about leadership, marketing, and the strategies that work for the long-term growth and health of a business. I’ve written a book about one of those strategies, and it’s finally available for sale. It’s a …
Who can say yes?
If you have employees, chances are good that the ones you pay the least are the ones with the most direct access to your customers. It’s the nature of business today that relegates most “Customer Service” duties to the bottom rung on the corporate ladder. That’s not a problem, so long as those employees have the authority to make the customer happy. …
What is “Ten-Fold” Marketing?
“When you do something good for someone else, it comes back to you tenfold.” We’ve all heard that adage before. But it’s not just a lesson from Sunday School; it’s a marketing strategy that has worked for some of the world’s most successful business leaders. And it can work for you! Ten-Fold™ Marketing is a marketing strategy that builds brand …
The real reason people hate going to the doctor.
I have a new doctor, whom I’ve been seeing for about a year. She’s great. She takes the time to talk with me about my life and about the things I can do to improve my health. She’s provided me with great care and appears to be quite competent at her job. But I’m thinking about looking for another doctor …
